FAQs
Who are you guys anyway?
We are a group of ex-restaurant employees and techies who have worked at multiple restaurants and tech companies, such as, AOL, Verizon, SAP, Fannie May, Fish Bowl and Concur. We are dedicated to helping restaurants drive more revenue and streamline their day-to-day operations.
Why buy from you? What makes you so special?
We are the only all-in-one hospitality FOH, marketing and online ordering software in the marketplace. And, our solutions are proven with over 230,000 people having used our product.
What are the next steps?
Sign up for a quick demo with one of our product specialists to talk about whether Digital Diner can work for you.
What exactly do I get when I sign up?
You get access to all of the following features: wait line management, reservations management, table management, online ordering (including take out, delivery and pre-ordering), SMS Marketing, Social Media Sharing and Loyalty Program.
What if I am not technical?
Don't worry, we built this product so everyone can use it. You don't need to be technical to experience results. Just follow the process we help you lay out.
Are there any long term contracts?
No, you can do everything month-to-month. You can however, pay semi-annually or annually to get a discount.
Is it hard to set up?
No, it's very easy. We help you get set-up and comfortable with the platform and then it is pretty much on auto-pilot. We also have a huge library of videos that detail every feature of the product.
What results will I actually get from this?
If you follow the process you can see streamlined operations, increased revenue and happier customers almost immediately.
Will this integrate with my POS?
We integrate with over 85% of the most popular POS platforms, including, Micros, Positouch, Aloha, Brink, Heartland, InfoGenesis, Veloce, Squirrel Systems, NorthStar, Xpient, Azbar and Maitre'D.
What's included in the support service?
Not only do we supply hands on implementation, such as, setting up your seating chart, creating your widgets and building your online ordering menu but we also offer 24/7 email support and 9-5 work week phone support. We are there for you every step of the process.